These terms govern your use of pkok app. Please read them carefully before creating an account or placing any bets. By registering on pkok app, you confirm that you have read, understood, and agreed to everything on this page.
These six points summarise the most important parts of the pkok app terms and conditions. The full terms follow below — please read those too.
pkok app is strictly for adults. You must be at least 18 years old to register and play. Age verification is required at registration and may be requested again before withdrawals are processed.
Each player is allowed one pkok app account. Duplicate accounts will be closed and any balances forfeited. If you have lost access to your account, contact support — do not create a new one.
All bonuses on pkok app come with wagering requirements. Attempting to withdraw bonus funds before meeting the requirements will result in the bonus being removed from your account balance.
pkok app processes all transactions in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. You are responsible for ensuring your payment details are accurate before submitting any transaction.
Any attempt to manipulate games, exploit bonuses, use multiple accounts, or engage in fraudulent payment activity will result in immediate account closure and forfeiture of all balances.
pkok app provides responsible gaming tools and expects players to use them. If you are experiencing gambling-related harm, you are required to use the self-exclusion tools available in your account settings.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and pkok app ("pkok app", "we", "us", "our") governing your access to and use of the pkok app platform, including all games, payment services, promotions, and customer support. By creating an account on pkok app, you confirm that you have read these Terms in full and agree to be bound by them. If you do not agree, you must not use pkok app.
By accessing pkok app through any device — including mobile browsers, the pkok app web application, or any other interface — you agree to these Terms and Conditions in their entirety. These Terms apply to all activities on pkok app, including account registration, deposits, gameplay, bonus claims, withdrawals, and customer support interactions.
Your continued use of pkok app after any update to these Terms constitutes acceptance of the revised Terms. pkok app will notify registered players of material changes via email or an in-platform notification. It is your responsibility to review the Terms periodically and ensure you remain comfortable with them.
These Terms are written in plain English to make them as clear as possible for Bangladesh players. If anything is unclear, contact the pkok app support team before registering.
To register and use pkok app, you must meet all of the following requirements:
pkok app reserves the right to request identity verification documents at any time to confirm eligibility. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension and withholding of pending withdrawals pending review.
If you are under 18 years old, you are strictly prohibited from using pkok app. Any account found to belong to a minor will be closed immediately and all funds will be handled in accordance with applicable regulations.
Each player may hold only one active account on pkok app. Registering multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited. If duplicate accounts are detected, all accounts will be closed and any balances, including winnings and bonus funds, will be forfeited.
When registering on pkok app, you must provide accurate and complete information. This includes your full legal name, date of birth, email address, and mobile number. You are responsible for keeping your account information up to date. If your contact details change, update them in your account settings or notify the support team promptly.
You are solely responsible for maintaining the confidentiality of your pkok app login credentials. Do not share your password with anyone. pkok app will never ask for your password via email, live chat, or any other channel. Any activity that occurs on your account while you are logged in is your responsibility, whether or not you authorised it.
pkok app processes all transactions in Bangladeshi Taka (BDT). Deposits and withdrawals are available via bKash, Nagad, and Rocket. You must use a payment method that is registered in your own name. Third-party payments — where the payment account belongs to someone other than the registered pkok app account holder — are not permitted and will result in the transaction being reversed and the account being reviewed.
Deposits are credited to your pkok app wallet instantly in most cases. If a deposit does not appear within 15 minutes, contact the support team with your transaction reference number. Do not attempt to deposit again until the issue has been resolved, as duplicate deposits cannot always be reversed immediately.
Withdrawal requests are processed within two hours under normal operating conditions. Processing times may be longer during periods of high demand or if your account is undergoing a routine verification check. pkok app does not charge fees on withdrawals, but your mobile banking provider may apply their own transaction charges.
Withdrawals will only be sent to the same payment method used for your most recent deposit. This is a security measure to protect your funds. If you need to change your withdrawal method, contact support before submitting a withdrawal request.
pkok app reserves the right to request additional verification before processing any withdrawal. This may include proof of identity, proof of address, or confirmation of the payment method used. These checks are standard practice and are designed to protect players from fraud and unauthorised withdrawals.
pkok app offers a range of bonuses and promotions to registered players, including welcome bonuses, reload bonuses, cashback offers, and referral rewards. All bonuses are subject to the specific terms published alongside each promotion, as well as the general bonus terms set out here.
Unless stated otherwise in the specific promotion terms, all bonuses on pkok app are subject to a wagering requirement before withdrawal is permitted. The wagering requirement specifies how many times the bonus amount (or the bonus plus deposit amount, depending on the promotion) must be wagered before the bonus converts to withdrawable cash.
Bonus abuse is taken seriously on pkok app. If our system detects patterns consistent with bonus exploitation, your account will be reviewed and may be suspended pending investigation.
All games available on pkok app use a certified random number generator (RNG) to determine outcomes. Game results are not influenced by bet size, account history, time of day, or any other external factor. The RTP (return to player) percentage for each game is published in the game information panel and reflects the theoretical long-term payout rate.
Each game on pkok app has its own specific rules, which are accessible from within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. pkok app does not accept responsibility for losses resulting from a player's misunderstanding of game rules.
In the event of a technical malfunction during a game session — including server errors, disconnections, or software failures — pkok app will make reasonable efforts to reconstruct the game state from server logs. If reconstruction is not possible, the affected bet may be voided and the stake returned to your account. Winnings generated during a malfunction that cannot be verified will not be paid out.
The following activities are strictly prohibited on pkok app. Engaging in any of these activities will result in immediate account suspension and may result in permanent closure and forfeiture of all balances:
pkok app cooperates fully with law enforcement authorities and will provide account information and transaction records when required by a valid legal request. Players found to have engaged in illegal activity on pkok app may be reported to the relevant authorities.
pkok app reserves the right to suspend or close any account at any time, with or without prior notice, if we have reasonable grounds to believe that the account holder has violated these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform or other players.
If your account is suspended for investigation, you will not be able to log in, deposit, withdraw, or place bets during the suspension period. The support team will contact you via the email address registered to your account to explain the reason for the suspension and the steps required to resolve it.
If your account is permanently closed due to a Terms violation, any real-money balance remaining in your account will be handled as follows:
pkok app is committed to providing a safe and responsible gaming environment. Gaming should be an enjoyable form of entertainment, not a way to generate income or escape personal problems. If gaming stops being fun and starts causing financial or emotional stress, it is important to take action.
pkok app provides the following responsible gaming tools, all accessible from your account settings:
If you are concerned about your gaming behaviour, please visit the Responsible Gaming page for more information and support resources. pkok app takes all self-exclusion requests seriously and will not send promotional communications to self-excluded players.
You can set deposit limits, request a cooling-off period, or self-exclude at any time by visiting your account settings or contacting the pkok app support team directly.
pkok app collects and processes personal data in accordance with its Privacy Policy, which is available at pkok-app.org/privacy-policy. By registering on pkok app, you consent to the collection and processing of your personal data as described in the Privacy Policy.
pkok app will never sell your personal data to third parties. Your data is used solely for the purposes of operating your account, processing transactions, verifying your identity, providing customer support, and sending you relevant communications (where you have opted in to receive them).
All data transmitted between your device and pkok app is encrypted using 256-bit SSL technology. Account passwords are stored using industry-standard hashing and are never accessible in plain text, even to pkok app staff.
All content on pkok app — including but not limited to the platform design, logos, game graphics, text, software, and promotional materials — is the intellectual property of pkok app or its licensed content providers. You may not copy, reproduce, distribute, modify, or create derivative works from any pkok app content without prior written permission.
The pkok app name, logo, and brand identity are trademarks of pkok app. Unauthorised use of these trademarks in any context — including on social media, third-party websites, or printed materials — is prohibited and may result in legal action.
pkok app provides its platform on an "as is" and "as available" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation. pkok app will not be liable for any losses arising from:
In all cases, pkok app's maximum liability to any player in connection with any single incident shall not exceed the amount deposited by that player in the 30 days preceding the incident.
pkok app reserves the right to update or modify these Terms and Conditions at any time. When material changes are made, registered players will be notified via email or an in-platform notification at least 7 days before the changes take effect. Minor changes — such as corrections to typographical errors or clarifications that do not affect player rights — may be made without prior notice.
The date of the most recent update is displayed at the top of this page. If you continue to use pkok app after the effective date of any changes, you are deemed to have accepted the revised Terms. If you do not accept the revised Terms, you must stop using pkok app and may request account closure by contacting the support team.
If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, the pkok app support team is available 24 hours a day, 7 days a week.
The support team responds to email queries within 4 hours during normal operating hours and within 12 hours at all other times. Live chat responses are typically under 3 minutes.
For urgent account issues — including suspected unauthorised access or a withdrawal that has not arrived — always use live chat for the fastest response from the pkok app team.